Online Orders
Orders only fulfill to the continental US only, and in all states except: AK, HI, MS, UT.
Free Shipping is only available on orders over $120.
Please note we cannot ship to a PO Box.
Standard shipping is 5-7 business days. Your product will be delivered straight to your door and any order containing alcohol will require an adult signature and ID check upon delivery.
FAQs
Your order is being shipped by a 3rd party partner (AccelPay's retailer network).
Orders containing only spirits are fulfilled by licensed 3rd party retailers in the Accelpay network. Retailers use a variety of fulfillment carriers including GLS and UPS.
If your order contains both spirits and merch, it will be sent in separate shipments.
Unfortunately, orders cannot be edited after they are placed. If you need to cancel your order, please email support@accelpay.io before the order ships.
Orders that contain alcohol cannot be returned or exchanged. If you received the wrong item in your order, please email support@accelpay.io and we will make it right.
Orders may be requested to be canceled until they are shipped. A request to cancel does not guarantee cancellation. Please send requests to support@accelpay.io.
Refunds are processed on a case-by-case basis. Please send us a photo of the damaged or incorrect shipment to support@accelpay.io.
If your order arrives damaged, our team will work to make it right! Send us an email support@accelpay.io with a photo of the damaged order and we will coordinate a reshipment within 3 business days.
Have another question about your order? We'd love to hear from you. Please email orders@isolationproof.com.